Per federal regulations, refunds are released no later than 14 calendar days after your financial aid disbursement posts to your account and all applicable university charges have been paid. The Office of Student Accounts will disburse financial aid to students after the Office of Student Financial Aid determines eligibility and authorizes disbursement.


Eligibility before Disbursement

Before disbursing Federal Student Aid funds, the Office of Student Financial Aid will make sure that you have completed all necessary steps in the financial aid process and any other steps required by the lender of any loan you have accepted. Disbursements are based on the number of credit hours you are enrolled at the time disbursement is processed. For loan programs, you must be enrolled at least half-time at the time of disbursement. Your Pell Grant will be prorated based on your enrollment at the time of disbursement.

Loan Disbursement Notification - Right to Cancel

Credit Balances

A financial aid credit balance occurs after the university charges are paid in full, a refund will be generated through the Office of Student Accounts that can be used to pay for other costs associated with your education. Visit to check your student account.

How is Aid Disbursed?

All financial aid is disbursed in two installments. One-half of the total is disbursed each semester and applied toward the charges on your student account (tuition and fees, room and board, and/or other university charges). Any transaction in which a financial aid credit exceeds the university charges for the term will generate a refund.

How will I receive my refund?

All student refunds will be processed through BankMobile Disbursements, a technology solution, powered by BMTX, Inc. For more information about BankMobile Disbursements, visit this site:

How can I check my account balance?

Log in to or visit the Office of Student Accounts in Suite 155 of the William Sutton Administration Building. No student account information will be discussed over the telephone. The Federal Family Educational Rights and Privacy Act (FERPA) prohibits MVSU from disclosing a student’s financial aid status without the student’s written consent.

Will I have an option to receive a refund check from MVSU?

No. All student refunds are processed through BankMobile Disbursements, not on campus.

What if I received a refund in error?

If the student receives a refund in error, the student is obligated to return the refund.

It is necessary that all MVSU students receive an MVSU student e-mail address and check it periodically.


To view our third-party servicer contract for refund management, click here.